Our Customer Service

Artistic Design and Remodeling has over 30 years of building & remodeling experience and we have provided exceptional service throughout San Diego County. Our company provides the highest standard of quality service and professionalism offered in the area of remodeling. We pride ourselves in customer service, and hold ourselves to a standard unlike any other remodeling company.

During any construction project we are committed to treating our clients as though they are our most important client. Our reputation is what allows us to remain active in the building industry especially with the referrals we receive. If we aren’t treating our clients with the upmost in customer service, then we risk the reputation we build our company upon.

Communication with our clients is paramount during the construction process. Sometimes the smallest things mean the most to our clients, such as always being available to answer any questions that may arise and sharing the progress of each day, as well as explaining to our clients what to expect as their projects progress. We also spend time walking the project and describing various aspects and answer questions they may have about the smallest details.

Each and every project is developed and packaged in a way that ensures the smoothest process for our clients during their construction process. This is achieved by the degree of detail and precision that goes into the preparing of what we call our “Scope of Work”. The Scope of Work defines every detail of each project and every expectation our clients will have. It consists of every detail of the project ranging from everything being salvaged or removed during the demolition phase, to the types and quantities of every item being changed or installed. Our "Scope of Work" also ensures for our Clients that there is no grey area of what is or is not included in any remodel.

It is and has always been our utmost priority to continue to always be there for our clients unlike any other remodeling company. We will always continue to strive to put our customers first in every way possible.

- Artistic Design and Remodeling